Video guide
👤 Clients

Client profile

All client details, history, statistics, and settings in one place

What the client profile contains

The client profile combines contact details, appointments, financial metrics, purchases, questionnaires, progress, and individual client settings.

Where to find it: Clients → select a client

Client details

Basic and additional information

First name, last name, and phone number

Additional information about the client

Client Instagram account

Client profile photo

The source the client came from

Total revenue from the client

Current client debt

Separate first and last name for receipts

Client details
Name for receipts

If a tax document requires a different spelling of the name, you can save it separately. These details are used when creating a receipt and do not change the client's calendar name.

Photo, status, birthday, and tags

A photo helps you recognize the client quickly, while their status shows how actively they return.

New client

The client was recently added or has just started booking

Regular client

The client visits you regularly

Lost client

The client has not returned for a long time

🎂 Birthday

The birthday is stored in the profile so you can congratulate the client or prepare a personal offer on time.

🏷️ Client tags

You can select or create a custom tag and icon. The icon also appears on the client's appointment in the calendar.

Quick actions and client tools

Key sections are available directly from the profile

Call the client using their saved phone number

Open a WhatsApp conversation with the client

View the client's progress

Open the client's questionnaire and answers

View the client's orders and purchases

Client statistics

Appointments, money, and purchases

Bookings and visits

Total number of bookings

Number of completed visits

Number of cancellations

Number of no-shows

Number of products purchased

Open a canceled appointment to see the recorded cancellation reason.
Client statistics

Money

Current revenue from completed appointments

Planned value of future appointments

Average client transaction

Store

Total value of services and products

Separate product revenue

Number of products purchased

Average product transaction

Client progress

Before and after photos

Save result photos and compare changes between visits. This is useful for procedures, treatment plans, and long-term client work.

💡 For an accurate comparison, take photos in similar lighting and from the same angle.
Client progressClient progress

Client settings

Individual rules and additional options

Add the client to the blacklist

Set an individual prepayment

Choose the client's message language

Configure client tags and icon

Open the client's loyalty card

Open the complete visit history

Client settings

The profile gives you the complete client picture

Keep contact details, debt, tags, and additional information up to date so you have the right client information before every appointment.