Payment and prepayment for online orders
Connect UPay, configure prepayment, and verify payment status
How online payment works
A connected payment provider lets you collect full or partial payment during online booking and product ordering. Clients should see clear terms and the final amount before confirming.
Online payment options
The transaction is processed by the connected provider
Card payment
The client is transferred to a secure payment form
Online payment flow
Eligible orders can be paid through the configured online process
Products
Payment can be included in a shop order
Status
A successful result is confirmed by the payment provider response
Prepayment settings
Amount, client consent, and refund terms
Enable
Turn on prepayment only after connecting and testing payments
Amount
Set the prepayment amount for the relevant scenario
Consent
The client confirms that they have read the terms
Terms
Explain when the prepayment is refundable or non-refundable
If the rule says that the prepayment is non-refundable, display it before payment and make sure the wording matches your business policy and applicable law.
Connecting UPay
- Create or prepare an active UPay account
- Open the payment integration settings in ZmanUp
- Enter the UPay connection details in the designated fields
- Save the settings
- Make a small test payment
- Verify the result with the provider and in the order
What happens during payment
- The client selects a service or product
- The system displays the amount and terms
- The client confirms consent when required
- The UPay payment form opens
- The provider processes the transaction
- ZmanUp receives the status and continues the order flow
When to use it
Online booking
Collect prepayment for selected services
Commitment
Use a payment requirement when it fits your cancellation policy
Specific clients
Conditions can follow the settings of your workflow
Shop
Accept payment for products in online orders
If payment is not confirmed
Error
Check the payment form message and the entered details
Pending status
The provider response may not be immediate; verify before repeating a payment
Connection
Make sure the UPay credentials are active and saved without extra characters
Support
If statuses differ, share the order number, time, and provider status with support, never card data
Run a test payment first
Before publishing, test successful and unsuccessful flows, the amount, consent, order status, and your refund terms.