Video guide
🎁 Online Booking

Loyalty program and promo codes

Configure client discounts and codes for online orders

How discounts work

Settings can offer a discount to eligible clients, a specific service, or a promo-code holder. Check the conditions and final price before launch.

Location: Online booking settings → Loyalty and promo codes

Loyalty program

A discount based on configured conditions

General discount

Applies to available services under the configured rules

Client

Conditions can depend on status or first visit

Service

Individual services can have their own discount

Repeat visits

A discount can encourage clients to return

Loyalty program

Discount types

Percentage

Calculated as a percentage of the price

Fixed amount

A fixed shekel amount is deducted

New clients only

Applies only to new clients when enabled

Specific service

Configure a discount for one service

Create a promo code

Code, type, and discount value

  1. Open promo codes
  2. Create a new code
  3. Enter a short clear code
  4. Choose percentage or fixed amount
  5. Enter the discount value
  6. Set available conditions
  7. Save and test the code in an order
A promo code must not reduce the total below zero. Consider existing discounts and service restrictions.

Promo-code examples

NEW

An offer for a first order

WELCOME10

A percentage welcome discount

GIFT20

A fixed shekel discount

VIP

A code for selected regular clients

How a client uses a code

  1. Open online booking
  2. Choose a service or product
  3. Enter the code in the available field
  4. The system checks the conditions
  5. The discount appears in the total
  6. Complete the order

Recommendations

Clear purpose

Create a code for a specific campaign

Limited period

Set an expiry date when available

Simple code

Avoid characters that are easy to confuse

Testing

Check the final price before publishing

Make the discount easy to understand

Clients should immediately understand the value, conditions, and eligible services or products.