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📨 Marketing & Newsletters

Client message mailings

Create templates in three languages, select recipients, and send useful messages

What mailings are for

Mailings help you tell clients about available slots, schedule changes, holidays, and offers. Messages can be prepared in advance and reused.

Location: Marketing → Message mailings

Message templates

Prepare the text once

Faster

You do not need to write every message from scratch

Consistent style

Clients receive a clear and neatly formatted message

Three languages

Separate versions in Russian, English, and Hebrew

Reusable

A saved template can be used in future mailings

Messages in RU, EN, and HE

The client receives the appropriate language version

Complete the required languages and review every version before sending. Hebrew text and interface are displayed right to left.

  1. Open template creation or editing
  2. Select the RU, EN, or HE tab
  3. Enter the text for every language you use
  4. Preview the result and save the template
Messages in RU, EN, and HEMessage templates

How to create a template

  1. Open the mailings section
  2. Go to templates
  3. Create a new template
  4. Enter a clear name
  5. Complete the language versions
  6. Check the text and links
  7. Save the template

Mailing examples

Holiday message

A greeting and updated opening hours for holidays

Offer

Information about a new service, product, or limited offer

Reminder

A message about available slots or booking in advance

Choose recipients

Send only to the relevant audience

Before sending, review the selected clients and recipient count. Use available filters instead of messaging the entire client base unnecessarily.

Only send marketing messages to clients who are allowed to receive them. Follow consent and opt-out requirements.

How to send a mailing

  1. Select a saved template or write a new message
  2. Review the language versions
  3. Choose recipients
  4. Check the available channel and message limit
  5. Preview the final text
  6. Confirm sending

Helpful recommendations

Relevant audience

Send only to clients for whom the message is useful

Appropriate time

Avoid sending marketing messages too early or too late

Short text

State the benefit and main action immediately

Review

Proofread every language version before sending

Do not turn a mailing into spam

Do not send too many identical messages or use the client base without consent. Frequent irrelevant messages reduce trust and may lead to complaints.

A useful message works better than an advertisement

Keep it short, target the right audience, and clearly state the action: book, reply, or follow a link.