Help center

Find an answerwithout a long search

Choose a topic or search by keyword. If the answer is not here, our team is ready to help.

Answers found: 14

Getting started

Who ZmanUp is for and how to begin.

Who is ZmanUp designed for?

ZmanUp is designed for independent professionals, salons, clinics, trainers, studios, teachers and other appointment-based businesses. It can be configured for one professional or an entire team.

Can I try ZmanUp before paying?

Yes. You can start with a free trial and explore the main features without a bank card. We recommend setting up your services, schedule and online booking page before choosing a plan.

Can clients and future bookings be migrated from another service?

Yes. Migration depends on the format in which your previous service exports its data. Contact us with a sample file and we will review its structure and suggest the best migration option.

Online booking and calendar

Availability, schedules, cancellations and notifications.

How does a client book online?

The client opens your personal page, selects a service, professional, available date and time, answers booking questions and confirms the appointment. The link can be shared on Instagram, WhatsApp, your website or as a QR code.

Can I manage several employees in one calendar?

Yes. You can view the whole team's schedule or switch between individual employees. Working hours, services, breaks, vacations and permissions can be configured for each team member.

Can I connect Google Calendar?

Yes. Google Calendar integration helps account for personal events and reduces the risk of overlapping appointments. Sync availability and direction depend on your selected settings.

Which reminders can clients receive?

Depending on your business settings, clients can receive automatic WhatsApp or SMS reminders. Their messaging language can be set to Russian, English or Hebrew. A professional can also send a reminder manually or add an extra reminder.

Clients, team and services

Client profiles, staff, groups and memberships.

What information is stored in a client profile?

A profile can include contact details, a photo, status, messaging language, birthday, tags, forms, visit history, purchases, debt, memberships, loyalty information and client progress. Available data depends on the features you use.

Can employee access to information be restricted?

Yes. The owner adds employees by phone number and assigns permissions. This determines who can access clients, finances, schedules, products and other business areas.

Does ZmanUp support group classes and memberships?

Yes. You can create group services and recurring classes, define days, times and available places. Memberships can be based on visits, a time period or a deposit; usage is deducted after a visit and the remaining balance is saved for the client.

Payments, documents and data

Deposits, receipts, statistics and account security.

Can I request a deposit or send a payment link?

Yes, after connecting a supported payment provider. An appointment can include the payment method, discount, tip, gift certificate or debt, and a payment link can be sent to the client.

How are receipts created in ZmanUp?

Receipts and payment documents are created through the connected TakBull service. Before use, configure your business details and document numbering. ZmanUp transfers the required information to the connected provider but is not a tax system.

Does financial reporting replace bookkeeping?

No. ZmanUp financial data is intended only for internal statistics about appointments, services, products, revenue, expenses and debts. ZmanUp is not connected to the Israel Tax Authority and does not replace an accountant, tax reporting or an official accounting system.

What should I do if I cannot sign in?

Check the phone number and use the most recent verification code. If sign-in still fails, contact support from the account owner's number. Never send passwords, verification codes or bank card details.

Still have a question?

Send us a message and the ZmanUp team will help you find the answer.

Contact us